Educational Material Details

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Title: A Practical Guide to Communication Skills in Clinical Practice (Part 2: Palliative Care & End of Life Issues)

Author(s): DR. ROBERT BUCKMAN; DR. WALTER BAILE; DR. BARBARA KORSCH

This complete educational program includes four CD ROMs with over forty filmed scenarios demonstrating practical communication techniques to improve patient care, however, for this review only the specific areas relating to palliative care were reviewed. These programs set out the basic principles of effective communication, and then go on to illustrate more advanced techniques. The sections which included palliative care, deal with the techniques of breaking bad news, and cultural and ethnic difficulties. Reviewers write, "The section on Palliative Care and End of Life issues is well done...I liked the way the references to the literature underlying the approaches demonstrated popped up on the screen. Good body language examples. Overall a nice example of application, good communication skills to two specific end of life situations".

To Order:
Toll Free: 1-800-757-4868
Local: 905/602-1160
E-mail: dwc@mavc.com
Website: Medical Audio Visual Communications, Inc.

Creation Date: 5/1998

Format: CD Rom

Purpose: Instructional Aid, Teaching

Audience(s)

ACGME Competencies: Interpersonal and Communication Skills, Medical Knowledge, Patient Care

Keyword(s): Communications skills, Death pronouncement, Discussing hospice care, Family conference, Giving bad news, Negotiating treatment goals, Personal reflection, Prognosis